Returns & Exchanges
At Biket Hillcrest, we want to ensure you are fully satisfied with your gear. If your purchase isn't the perfect fit, you can return or exchange unused items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they remain protected during transit back to our warehouse.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Take your package to the nearest authorized shipping carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing